Vouchers terms and conditions

Terms & Conditions of all Voucher Sales at The Montenotte Hotel

• Gift Vouchers must be redeemed for the stated purposes only.
• Returns Policy: vouchers cannot be redeemed for cash and are non-refundable.
• Gift Voucher’s unique code must be stated at the reservation stage and the actual Gift Voucher presented upon check in.
• Online vouchers must be presented on arrival to the hotel. Vouchers altered or damaged will not be accepted.
• The purchaser and the recipient have a responsibility to ensure the unique voucher code is not disclosed to others.
• Vouchers are sole responsibility of the holder, The Montenotte Hotel accepts no responsibility for lost of mislaid ones and they will not be replaced.
• Redemption of the voucher is strictly subject to availability and supplements may apply at restricted times such as public holidays or special events.
• Monetary value Gift Vouchers can be exchanged for hotel goods and services.
• Monetary value Gift Vouchers can be used for more than one transaction, cash refunds are not permitted. A new voucher will be issued for any outstanding balance.
• Experiential Gift Vouchers are valid for a single redemption only.
• Postage options are only available within the Republic of Ireland 

Stay with us in January, February or March of 2021 using the Luxury Midweek Getaway or Two Night Getaway Gift Voucher and upon departure, receive a €50 discount voucher for your return stay with us in 2021. Terms & condition's:

• This voucher is valid until 30.12.2021 and cannot be extended.
• Extensions will not be allowed, regardless of the implications of the Government of Ireland Living with Covid-19 Framework.
• Reservations must be made directly with the hotel by calling +353 (0) 21 4530050, this discount will not be applied to bookings made via our own website of any other 3rd party channel.
• Redemption of this voucher is strictly subject to availability and may not apply at restricted times such as public holidays or special events.
• This discount is available for the room rate only offers and this voucher must be presented upon check in.
• This voucher must be used in one transaction, cash refunds are not permitted

General Terms & Conditions to purchase online

This online Voucher purchase process is provided by Bookassist/Automatic Netware Limited (hereafter "Bookassist") on behalf of the Montenotte Hotel. These Terms and Conditions apply to Vouchers purchased online. References below to "voucher(s)" mean all voucher types including Cash Vouchers:

• By purchasing a voucher online, the purchaser and recipient agree to be bound by the full terms and conditions of voucher purchase and the terms and conditions of the booking process where applicable to the voucher use.
• Vouchers can be redeemed by presentation of the voucher directly at the hotel.
• Cash Vouchers can alternatively be redeemed online by entering the voucher code during the booking process. Cash Vouchers can be used online for an earliest arrival date of 7 days after voucher purchase date. If the cost of a reservation using the online reservation process exceeds the amount of a valid voucher code presented, the balance due must be paid by the voucher holder on arrival at the hotel.
• Data collection and use are subject to the privacy policy of the hotel and of the voucher purchase system supplier. Specifically, data is only collected for the purposes of completing or supporting an activity, namely the voucher purchase or the reservation process. No other use is made of the collected personal information, and in particular the information is never passed to third parties without permission.
• The hotel and/or voucher purchase system supplier (i) cannot be held responsible for lost or appropriated voucher codes; (ii) reserve the right to refuse redemption of a voucher and request alternative forms of payment if a voucher is fraudulently obtained or used; (iii) make no warranties, express or implied, with respect to vouchers including, without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event a voucher is non-functional, your sole remedy, and the sole liability, shall be the replacement of such voucher at unredeemed face value.
• In the Republic of Ireland, under Irish law, vouchers and unused voucher balances expire 5 years from the date of issue of the original voucher. This will only apply to those vouchers bought from the 2nd of December 2019 on. In other countries vouchers and unused voucher balances expire one year from the date of issue of the original voucher where applicable by law.
• Vouchers cannot be redeemed until 7 days after date of purchase.The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. The Hotel will not disclose identifiable user information to any third party without consent.