How to redeem this voucher

Your voucher should be presented to the hotel. It is recommended that you contact the hotel in advance to book your package. The voucher code should be quoted and the actual voucher must be presented when settling the bill.
If you have a cash voucher, you can alternatively redeem it online against the cost of a booking. To use your cash voucher online, go to the hotel website reservations page and enter your cash voucher code. The value of the cash voucher will be taken into account once you choose the rooms and dates you require.
If the cost of an online reservation exceeds the amount of the cash voucher you are redeeming, the balance due for the reservation must be paid on arrival at the hotel. Cash vouchers can be used online for an earliest arrival date of 7 days after voucher purchase date. You still have to supply credit card details when making a booking using a cash voucher.
In the Republic of Ireland, under Irish law, vouchers and unused voucher balances expire 5 years from the date of issue of the original voucher and are subject to Terms & Conditions. This will only apply to those vouchers bought from the 2nd of December 2019 on. Shorter voucher validity may apply for seasonal gift vouchers as indicated by your hotel, where applicable by law. In other countries vouchers and unused voucher balances expire one year from the date of issue of the original voucher where applicable by law.

Terms & Conditions of Voucher Sale at The Montenotte Hotel

 

  1. Gift Vouchers must be redeemed for the stated purposes only.
  2. Returns Policy: vouchers cannot be redeemed for cash and are non-refundable.
  3. Gift Voucher’s unique code must be stated at the reservation stage and the actual Gift Voucher presented upon check in.
  4. Online vouchers must be presented on arrival to the hotel. Vouchers altered or damaged will not be accepted.
  5. The purchaser and the recipient have a responsibility to ensure the unique voucher code is not disclosed to others.
  6. Vouchers are sole responsibility of the holder, The Montenotte Hotel accepts no responsibility for lost of mislaid ones and they will not be replaced.
  7. Redemption of the voucher is strictly subject to availability and supplements may apply at restricted times such as public holidays or special events.
  8. Monetary value Gift Vouchers can be exchanged for hotel goods and services.
  9. Monetary value Gift Vouchers can be used for more than one transaction, cash refunds are not permitted. A new voucher will be issued for any outstanding balance.
  10. Experiential Gift Vouchers are valid for a single redemption only.
  11. Postage options are only available within the Republic of Ireland.


General Terms & Conditions


These Terms and Conditions apply to Vouchers purchased online. References below to "voucher(s)" mean all voucher types including Cash Vouchers:

  1. By purchasing a voucher online, the purchaser and recipient agree to be bound by the full terms and conditions of voucher purchase and the terms and conditions of the booking process where applicable to the voucher use.
  2.  Vouchers can be redeemed by presentation of the voucher directly at the hotel.
  3. Cash Vouchers can alternatively be redeemed online by entering the voucher code during the booking process. Cash Vouchers can be used online for an earliest arrival date of 7 days after voucher purchase date. If the cost of a reservation using the online reservation process exceeds the amount of a valid voucher code presented, the balance due must be paid by the voucher holder on arrival at the hotel.
  4. Data collection and use are subject to the privacy policy of the hotel and of the voucher purchase system supplier. Specifically, data is only collected for the purposes of completing or supporting an activity, namely the voucher purchase or the reservation process. No other use is made of the collected personal information, and in particular the information is never passed to third parties without permission.
  5. The hotel and/or voucher purchase system supplier (i) cannot be held responsible for lost or appropriated voucher codes; (ii) reserve the right to refuse redemption of a voucher and request alternative forms of payment if a voucher is fraudulently obtained or used; (iii) make no warranties, express or implied, with respect to vouchers including, without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event a voucher is non-functional, your sole remedy, and the sole liability, shall be the replacement of such voucher at unredeemed face value.
  6. In the Republic of Ireland, under Irish law, vouchers and unused voucher balances expire 5 years from the date of issue of the original voucher. This will only apply to those vouchers bought from the 2nd of December 2019 on. In other countries vouchers and unused voucher balances expire one year from the date of issue of the original voucher where applicable by law.
  7. Vouchers cannot be redeemed until 7 days after date of purchase.


faq  | security & privacy  | terms & conditions

 

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