COVID19 SAFETY & CARE

TEMPORARY CLOSURE: SAFETY & WELL-BEING OF OUR GUESTS AND TEAM

In order to ensure the health, safety and well-being of our staff, guests and community and to protect us against the ongoing spread of Covid-19, we have taken the difficult decision to close the hotel from midday Thursday 22nd October until Tuesday December 1st in line with Government guidelines at Level 5 of the National Framework.

Reservations for future dates can of course be made online. During the closure our Reservations and Events Teams will still be contactable by email reservations@themontenottehotel.com and events@themontenottehotel.com or call us on 021 453 0050.

We greatly appreciate your support during this unprecedented time and we look forward to reopening our doors and welcoming all of our friends back to The Montenotte Hotel from December 1st 2020. 

I would like to sincerely thank our wonderful team for their hard work and dedication since our successful re-opening on June 29th, and our guests, suppliers and local community for their support during this challenging time for us all.

We would also ask you all in the meantime to continue to follow the advice of the HSE and the Government. Please be kind, look out for the most vulnerable in our society and to support local where you can.

For now, stay safe and take care of each other.

Brian Bowler

General Manager at The Montenotte Hotel 

HEALTH & SAFETY MEASURES

The safety & wellbeing of our team and our guests is of paramount importance to us and we want to ensure that you have a comfortable stay with us, confident in the knowledge that we are ensuring everyone’s safety while at The Montenotte Hotel. With this in mind, we have implemented a range of health & safety measures.

We have been accredited with the COVID19 Safety Charter, endorsed by Failte Ireland and the Government of Ireland. This involved all of our staff taking part in hygiene and safety control training, following the recommended cleaning and safety guidelines and we are subject to spot checks.

HYGIENE 

We have worked with the Irish Hotel Federation to develop comprehensive protocols and standards. Sanitisation stations have been installed in all key locations in the hotel and team areas. We are using World Health Organisation approved sanitizer and Diversey disinfectant products which are approved against Covid-19.

We carry an hourly touch point cleaning in all areas, all doors are propped open where possible, and we have increased deep cleaning in all areas. Enhanced sanitation known as “fogging” using ULV Fogging disinfection treatment is taking place in all departed rooms and overnight in the hotel Lobby, Panorama Bistro, Health Club, Cameo Cinema and Bellevue Spa. This treatment is approved to deal with wide range of viruses and bacteria, including Coronavirus.

Recommended PPE for our staff members is available including masks, increased hand washing stations for team members and half hourly reminders. Newspapers and magazines are no longer available, however we now offer free access to PressReader to all our guests on their own devices while using the hotels Wi-Fi.

SOCIAL DISTANCING

We have Managerial Presence in the lobby to help and assist our guests with directions. We guide our guests and ask all guests and visitors to observe 2 meter social distancing. Floor markings and arrows are in place to allow smooth flow around public areas. 

Protective Screens have been installed at reception, in Panorama Bistro, Bellevue Spa and Motion Health Club. Access to the hotel lifts is strictly one person at the time or with a person from the same household. The use of stairs is encouraged where possible. We have rearranged physical layouts in all areas to facilitate social distancing.

To further facilitate social distancing rules, pre-booking of a time slots for the use of facilities is essential. This includes a swimming pool and gym, where 45 minutes time slots are available to book up to 7 days prior to arrival, by calling us on (021) 453 0050.

FOOD & BEVERAGE 

Please bear in mind that table reservations are essential, you will have your table for 1 hour and 45 minutes, the Panorama Bistro & Terrace will close at 23.30. To make your reservation please call us on (021) 453 0050. 

All menus are available online, physical disposable menus will be available on request upon arrival to Panorama Bistro. Breakfast Buffet will be served to you by a member of our team and you shall be required to reserve a time slot at booking stage or when you are checking in. Room Service is available 24 hours per day. Cashless payment is encouraged, by a card or a room charge.

All condiments/self-serve are presented in a single use portions or served to you. Food and beverage is delivered to the table rather than directly to the guest. 

MEETINGS & EVENTS

Our private dining room Gallery Suite is available for private hire for both dining and meetings, with reduced capacities as per social distancing rules. More information on Meetings & Events. 

BELLEVUE SPA 

We have implemented a range of health & safety measures, which include Plexiglas protection screen at the Bellevue Spa reception, sanitisation station at the entrance to the spa, increased sanitisation and cleaning across the spa and all treatment rooms will be fogged daily.

Restricted access to the locker rooms and sanitisation of these allowing 24 hours between use, allocation of relaxation chairs, herbal tea served in a takeaway cup and access to Press Reader to enjoy reading on your own device. Every treatment will start with a hand washing ritual. Compulsory wearing of face masks for our therapists in body treatments and massages and face shield for facial treatments. Pre-booking of treatments is essential. 

MOTION HEALTH CLUB 

To further facilitate social distancing rules, pre-booking of a time slots for the use of facilities will be essential. This includes a swimming pool and gym, where 45 minutes time slots for both exercise and swims will be available to book up to 7 days prior to arrival, by calling us on (021) 453 0050. Sauna, Jacuzzi and Steam Room will remain closed due to Social Distancing rules.

We have installed protection screen at the Motion Health Club reception and sanitisation stations at the entrance and other areas of the club. We have also increased sanitisation and cleaning across all the areas of the club, including daily fogging. Restricted access to the locker rooms and increased sanitisation of the same and the compulsory wearing of face masks for our team members.

TRAINING

All employees have received training on new procedures and policies around Covid-19 which will be reflected in your interactions with the guests. Full PPE training has be given to all relevant staff. All staff members are temperature checked before starting their shift.