COVID19 SAFETY & CARE

LEVEL 5 UPDATE

The Montenotte Hotel, in line with the new Irish government guidelines, will remain open for essential and compassionate travel purposes only until the 31st of January. Please note, essential travel comprises includes; Medical reasons, Family emergencies, Attending a wedding in the hotel, Government business, Essential corporate business, Media personnel and Key workers within the HSE.

The Panorama Bistro & Terrace is closed for non-residents is closed for non-residents until the 31st of January, and it will open daily from 6-9pm for residents travelling for essential and compassionate purposes only. 

Call & Collect Afternoon Tea will be available daily from the 30th of December until the 3rd of January and every Friday, Saturday and Sunday in January thereafter.

Motion Health Club and Bellevue Spa are closed until the 31st of January, in line with Irish Government Guidelines. 

Our team is available to assist you in any way we can, please do not hesitate to contact us on (021) 4530050 or email reservations@themontenottehotel.com.

From all the team at The Montenotte Hotel we would like to wish all our customers a peaceful Christmas and New Year!

HEALTH & SAFETY MEASURES

The safety & wellbeing of our team and our guests is of paramount importance to us and we want to ensure that you have a comfortable stay with us, confident in the knowledge that we are ensuring everyone’s safety while at The Montenotte Hotel. With this in mind, we have implemented a range of health & safety measures.

We have been accredited with the COVID19 Safety Charter, endorsed by Failte Ireland and the Government of Ireland. This involved all of our staff taking part in hygiene and safety control training, following the recommended cleaning and safety guidelines and we are subject to spot checks.

HYGIENE 

We have worked with the Irish Hotel Federation to develop comprehensive protocols and standards. Sanitisation stations have been installed in all key locations in the hotel and team areas. We are using World Health Organisation approved sanitizer and Diversey disinfectant products which are approved against Covid-19.

We carry an hourly touch point cleaning in all areas, all doors are propped open where possible, and we have increased deep cleaning in all areas. Enhanced sanitation known as “fogging” using ULV Fogging disinfection treatment is taking place in all departed rooms and overnight in the hotel Lobby, Panorama Bistro, Health Club, Cameo Cinema and Bellevue Spa. This treatment is approved to deal with wide range of viruses and bacteria, including Coronavirus.

Recommended PPE for our staff members is available including masks, increased hand washing stations for team members and half hourly reminders. Newspapers and magazines are no longer available, however we now offer free access to PressReader to all our guests on their own devices while using the hotels Wi-Fi.

SOCIAL DISTANCING

We have Managerial Presence in the lobby to help and assist our guests with directions. We guide our guests and ask all guests and visitors to observe 2 meter social distancing. Floor markings and arrows are in place to allow smooth flow around public areas. 

Protective Screens have been installed at reception, in Panorama Bistro, Bellevue Spa and Motion Health Club. Access to the hotel lifts is strictly one person at the time or with a person from the same household. The use of stairs is encouraged where possible. We have rearranged physical layouts in all areas to facilitate social distancing.

To further facilitate social distancing rules, pre-booking of a time slots for the use of facilities is essential. This includes a swimming pool and gym, where 45 minutes time slots are available to book up to 7 days prior to arrival, by calling us on (021) 453 0050.

FOOD & BEVERAGE 

Please bear in mind that table reservations are essential, you will have your table for 1 hour and 45 minutes, the Panorama Bistro & Terrace will close at 23.30. To make your reservation please call us on (021) 453 0050. 

All menus are available online, physical disposable menus will be available on request upon arrival to Panorama Bistro. Breakfast Buffet will be served to you by a member of our team and you shall be required to reserve a time slot at booking stage or when you are checking in. Room Service is available 24 hours per day. Cashless payment is encouraged, by a card or a room charge.

All condiments/self-serve are presented in a single use portions or served to you. Food and beverage is delivered to the table rather than directly to the guest. 

MEETINGS & EVENTS

Our private dining room Gallery Suite is available for private hire for both dining and meetings, with reduced capacities as per social distancing rules. More information on Meetings & Events. 

BELLEVUE SPA 

We have implemented a range of health & safety measures at The Bellevue Spa, which include Plexiglas protection screen at reception, sanitisation station at the entrance to the spa, increased sanitisation and cleaning across the spa and all treatment rooms will be fogged daily.

Restricted access to the locker rooms and sanitisation of these allowing 24 hours between use, allocation of relaxation chairs, herbal tea served in a takeaway cup and access to Press Reader to enjoy reading on your own device. Every treatment will start with a hand washing ritual. Compulsory wearing of face masks for our therapists in body treatments and massages and face shield for facial treatments. Pre-booking of treatments is essential. 

MOTION HEALTH CLUB 

To further facilitate social distancing rules, pre-booking of a time slots for the use of facilities at The Motion Health Club will be essential. This includes a swimming pool and gym, where 45 minutes time slots for both exercise and swims will be available to book up to 7 days prior to arrival, by calling us on (021) 453 0050. Sauna, Jacuzzi and Steam Room will remain closed due to Social Distancing rules.

We have installed protection screen at the Motion Health Club reception and sanitisation stations at the entrance and other areas of the club. We have also increased sanitisation and cleaning across all the areas of the club, including daily fogging. Restricted access to the locker rooms and increased sanitisation of the same and the compulsory wearing of face masks for our team members.

TRAINING

All employees have received training on new procedures and policies around Covid-19 which will be reflected in your interactions with the guests. Full PPE training has be given to all relevant staff. All staff members are temperature checked before starting their shift. 

GUIDANCE ON INTERNATIONAL TRAVEL 

On Monday 30 November 2020, Ireland will be following the European Union’s coordinated approach to travel restrictions in the context of COVID-19. This ‘traffic lights’ approach provides for regions across the EU and the UK to be categorised as green, orange, red or grey, on the basis of the risk levels associated with COVID-19. A combined indicator map is updated weekly by the European Centre for Disease Prevention and Control (ECDC), based on agreed criteria, including the 14-day cumulative incidence rate, testing rate and testing positivity rates. You can view this traffic light system here.

Based off this new system provided, please note that:
▪ Passengers arriving from green regions are not advised to restrict movements.
▪ The default remains that incoming passengers from orange, red or grey regions are expected to restrict movements for 14 days.
▪ Passengers arriving from orange list regions who have received a negative result from a COVID-19 (PCR) test conducted no more than three days before the day of departure are not requested to restrict movements on arrival.
▪ Passengers arriving from countries outside of Europe/UK are expected to restrict movements for 14 days.

Prior to travelling to Ireland, passengers should check the Irish Government’s travel advice website for full information on these requirements.